Refund policy

Introduction
At InGermany, we are committed to delivering high-quality e-learning experiences. This Refund Policy outlines our stance on refunds and the circumstances under which a refund may be issued.No Refund PolicyInGermany.in operates a strict no-refund policy. Once a purchase is made, it is considered final, and no refunds will be issued under any circumstances. This policy applies to all our courses, subscriptions, and other digital products.Exception: Technical IssuesThe only exception to our no-refund policy is if a technical issue on our portal prevents you from accessing the purchased course or content. In such cases, you may be eligible for a refund. The following conditions apply:

• Verification of Technical Issue: The technical issue must be verified by our technical support team.
• Resolution Attempts: We will make all reasonable attempts to resolve the technical issue within a reasonable time frame.
• Eligibility: If the issue cannot be resolved, and it is determined to be due to a fault on our portal, you may be eligible for a refund.

Refund Process: To request a refund due to a technical issue, please follow these steps:

1. Contact Support: Email our support team at official@ingermany.in with a detailed description of the technical issue you are experiencing.
2. Verification: Our support team will verify the issue and attempt to resolve it.
3. Refund Decision: If the issue cannot be resolved and it is verified as a fault of our portal, a refund will be issued to the original payment method within 7-10 business days.

Contact Us: If you have any questions or concerns regarding our Refund Policy, please contact us at official@ingermany.in.